The remaining payment is due after your arrival in Bukit Lawang. Your driver will pick you up at the airport in Medan. He will wait outside the exit bearing a sign with your name on it and bring you to Bukit Lawang. One of our team members will meet you at your guest house. After check in there will be an informal meeting to discuss details of your tour and to do the final payment. Please pay in Indonesian Rupiah and please be kindly informed that it is not possible to start your tours without advance payment in cash. As an exclusive service to our guests we also change Euros and US Dollars and offer credit card payment (3% charge) in our EcoTravel office in Bukit Lawang, if required. Your remaining payment is based on the exchange rate of your day of booking. Any changes to the rate between booking and arrival are not taken into consideration.