Before starting your jungle adventure, please read this useful information:
We really recommend arriving in Bukit Lawang no later than 18:00 pm! Between 16:00 pm and 19:00 pm there will be a meeting with your guide team in our EcoTravel Cottages for some important information and an introduction to your jungle trek or to your day tour around Bukit Lawang starting the following morning. During our special “Meet & Relax Happy Hour” you will meet other EcoTravel guests and our team will answer all your questions. This social gathering, a nice warm up for the next day, is not to be missed!
Our deluxe, superior and standard package options include transfers: we are pleased to organize hotel transfer (3 hours) from/to any hotel of your choice in Medan. If direct airport transfer (4,5 hours) is required please note that your flight should arrive at Medan airport before 15:00 pm. If you require return transfer from Bukit Lawang to KNO airport, your flight should depart after 14:00 pm.
In Bukit Lawang there are no ATM machines! Please make sure you have enough cash with you! As an exclusive service to our guests we also change Euros and offer credit card payment (Mastercard and Visa / 3% charge) in our EcoTravel office.
We are happy to provide vegetarian, vegan or non-allergic meals on jungle treks if required.
All information about our touring packages as well as detailed tour/room descriptions and prices can be found on our website. For even more information you’ll find a summary of our most frequently asked questions (FAQ).
Looking forward to welcoming you to Sumatra soon!
Best wishes from the jungle,
Christina, Kembar & your EcoTravel Team