We love to welcome you to the jungle but EcoTravel is a small family business in high demand. We will do our best to respond as quickly as possible and answer your questions or take your bookings – at worst it will need 2 working days.
Please contact us well in advance before your arrival. Our tours are limited in size and number due to environmental issues. For the safety of our guests we are working with a regular team on a steady basis. We do not hire additional, external guides. This means that our tours are often fully booked in advance, whereas “walk-in” guests asking for tours at short notice are always welcome!
To make a booking inquiry, please fill in the form below.
Information & reservation by e-mail:
Sumatra EcoTravel Bukit Lawang
Tour operator in Sumatra:
Arrival: We recommend not to arrive any later than 18:00 pm in Bukit Lawang! There is also a meeting with your guide team at our EcoTravel Cottages between 16:00 pm – 19:00 pm, where you will be given essential information and an introduction to your trek starting the next morning. But if a pickup service with our EcoTravel team from Medan airport/hotel to the jungle is required in the late afternoon we are also pleased to organize this for you. Please just remember that from Medan Airport, the transfer to Bukit Lawang takes about 4,5 hrs, so the later you arrive the later you will get to Bukit Lawang.
Group size: Currently our maximum group size for tours and transfers is up to 8 people but especially in low season you may sometimes be on your own.
Accommodation: All accommodation at EcoTravel Cottages in Bukit Lawang is reserved exclusively for our touring guests.
Looking forward to welcoming you to the jungle soon!
Christina, Kembar & your EcoTravel Team