Contact

Contact

We love to welcome you to the jungle but EcoTravel is a small family business in high demand. We will do our best to respond as quickly as possible and answer your questions or take your bookings – at worst it will need 2 working days.

Please contact us well in advance before your arrival. For the safety of our guests we are working with a regular team on a steady basis. We do not hire additional, external guides. In order to keep up our excellent service we try to limit group sizes to a maximum of 8 people. To ensure a personal and relaxed service we guide a maximum of 3 different groups at the same time so our numbers are limited to about 24 EcoTravel guests (apart from peak dates in high season). This means that our tours are often fully booked in advance, whereas “walk-in” guests asking for tours at short notice are always welcome!

Our packages regularly start on Mondays and Fridays, some on Saturdays – and are the basis for any booking with our EcoTravel Team. If you are traveling on a smaller budget you are also welcome to join our popular Orangutan Treks only – subject to availability.

All accommodation in our EcoTravel Cottages in Bukit Lawang is reserved exclusively for our touring guests.

Please check the dates for your packages here before sending your request!

To make a booking inquiry, please fill in the form below. 

Contact details

Guest details

Type in your specific requests, exact tour details and any further information here!

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Sumatra EcoTravel
Information & reservation by e-mail:

info@sumatra-ecotravel.com

Sumatra EcoTravel Bukit Lawang
Tour operator in Sumatra:

phone: +62-822-76092633

Additional Information

We recommend not to arrive any later than 18:00 pm in Bukit Lawang! There is also a meeting with your guide team at our EcoTravel Cottages between 16:00 pm – 19:00 pm, where you will be given essential information and an introduction to your trek starting the next morning. But if a pickup service with our EcoTravel team from Medan airport/hotel to the jungle is required in the late afternoon we are also pleased to organize this for you. Please just remember that from Medan Airport, the transfer to Bukit Lawang takes about 5 hrs, so the later you arrive the later you will get to Bukit Lawang.

Looking forward to welcoming you to Sumatra soon!

Tropical greetings,
Christina, Kembar & your EcoTravel Team

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